TERMS AND CONDITIONS
NetEnt games are unavailable for Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe. (A-category countries)For B-category countries, such as Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Mexico, Portugal, Romania, Czech Republic, Latvia, Lithuania, Spain, United States of America and United Kingdom NetEnt games are permitted if receipt of a license from local regulator has been seen and approved by NetEnt.In addition to the above Planet of the Apes, Guns&Roses, Motorhead, Jimi Hendrix, Emoji Planet Australia are unavailable in Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey, Ukraine. Aliens are unavailable in Japan, Canada.
Additionally, Universal Monsters series (Frankenstein, Dracula, Creature from the Black Lagoon, The Invisible Man, The Phantom’s Curse) are only available in these countries: Andorra, Armenia, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, San Marino, Serbia, Switzerland, Croatia, Macedonia, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Peru, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
Players from A and B categories countries including Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates and Ukraine are not eligible to win any jackpots from jackpot games offered by NetEnt (such as but not limited to Mega Fortune).
The Casino will make reasonable efforts to prevent players from these countries to reach the games, but if players from any of the stated countries would win the jackpot, the jackpot win will be annulled.
Note that the minimum deposit amount is 50 rubles.
If the fund turnover, the aggregate bets on the account, is less than three times the size of the last deposit, the Company has the right to cancel the payment pending the fulfilment of the turnover conditions, or withhold from the player’s account with the commission fee of 10% of the amount of the withdrawn money to compensate for the costs of implementation of the payment.If a fraudulent scheme is identified, in which a player makes minimum deposits in order to evade playing the last large deposit, the Company has the right to request playing of the amount of deposits made since the last withdrawal of funds, and if there is no payment — from the first deposit.
Moreover, the user agrees to promptly notify the Casino of all such software errors or defects. In case the user does not fulfil the obligation specified in this Clause, the Casino shall have the right to be compensated for all costs associated with this error or defect, including all expenses incurred as a result of this error/defect, as well as for the user’s failure to notify the Casino thereof.
— do not guarantee that the software and the Website will always work error-free;
— do not guarantee that the Website and/or games will be accessible at all times without interruptions;
— shall not be liable for all losses, costs, expenses, or damages, whether direct or indirect, incidental or otherwise, arising in connection with your use of the Website or your gaming activity.
In order to do so, you need to contact our support service at support@SuperSlots.com and communicate us your decision to refrain from gambling on the Website during a certain period of time. We shall take all measures to block your access to the Website, and you will stop receiving promotional materials from us.
You can contact the following organizations for advice and support: Gambling Anonymous, GamCare Gambling Therapy.
— are processed legally, honestly and «transparently» by us;
— are collected for certain, explicit and legitimate purposes and are not processed further in a way that is incompatible with these purposes («purposes limitation»);
— are adequate, appropriate and limited to what is necessary for the purposes for which they are processed («data minimization»);
— are accurate and, if necessary, updated; every reasonable step should be taken to ensure that personal data which were inaccurate, taking into account the purposes for which they were processed, were erased or corrected without delay («accuracy»);
— are stored in a form that allows identification of users no longer than it is necessary for the purposes for which personal data are processed; («limitation of storage»);
— are processed in a way that provides proper protection of personal data, including protection from unauthorized or illegal processing, as well as from accidental loss, destruction or damage using appropriate technical or organizational measures («integrity and confidentiality»).
— to ask the Company for correction or erasure of the User`s personal data or to provide the Company with an objection for such a processing;
— to provide the User `s personal data being incomplete to the Company (subject to the provision of an additional statement explaining the reasons);
— to set the data processing restriction if one of the following conditions is met:- the accuracy of personal data is being disputed by You during a period that allows the Company to verify the accuracy of Your personal data;
— processing is illegal, and You oppose the erasure of personal data and instead requires the restriction of their use;
— the Company no longer need Your personal data for processing purposes, but they are required by You to establish, implement or protect Your legal requirements;
— You objected to the processing of Your personal data before checking the legal grounds for processing such data by the Company;- to request and receive personal data about You (that were provided by You to the Company) in a structured, commonly used and machine-readable format (by forming the corresponding request) and to transfer this data to another controller without any interference from the Company;
— to be informed whether the Company store information about You;
— to request from the Company the exact purpose (s) of processing Your personal data and information about categories of your personal data that are being processed by the Company;
— to request access to Your personal data which the Company stores;
— to request the estimated period during which Your personal data will be stored by the Company, and if it is not possible, the criteria according to which the period of storage of such data is determined;
— to file the objection with the Office of the Commissioner for Personal Data Protection of Cyprus if You believe that the Company has violated the applicable data protection legislation against You.
— to provide Your accurate and true personal data in full volume, in accordance with the Terms&Conditions placed on this website;
— to provide the Company promptly with Your updated personal data, if any of Your personal data were changed;
— to notify the Company promptly about the fact of an unauthorized receipt of Your personal data by a third party if You became aware of such a fact;
— to notify the Company about any disagreements with any of the purposes of data processing or if You wish the Company to terminate the processing of Your personal data via sending a corresponding message.
The User is fully aware that sending a notice of disagreement with any of the purposes of personal data processing and/ or of intention to stop processing of his personal data being made by the Company shall be the legal ground for the termination of any relationships between the Parties within the Terms&Conditions placed on this website.
You are solely responsible for the veracity, accuracy and timeliness of Your personal data being provided to the Company.
— to terminate any and all contractual relationships (stipulated by the Terms&Conditions posted on the Company’s website) with You in case of non-provision of Your consent to the Company for processing of Your personal data for the purposes specified in this section;
— to amend data protection rules unilaterally without receiving any prior approval for such amendments from You.
The Company is obliged to report any correction or erasure of personal data, or restriction of the processing of the User`s personal data to every third party to whom the User`s personal data have been disclosed by the Company for any of data processing purposes established by this Policy, unless this proves impossible or involves disproportionate effort for the Company;
to inform You about the recipients of Your personal data (third parties), if a relevant request has been received from You;
to provide You with Your personal data (being stored by the Company) in a structured, commonly used and machine-readable format if a relevant request has been filed by You;
to notify the supervisory authority about a User`s personal data breach not later than in 72 hours after becoming aware of such a fact. Where the notification to the supervisory authority is not made within 72 hours, it shall be accompanied by reasons for the delay;
to notify immediately the User about the fact of his/her personal data breach if such a breach is likely to result in a high risk to the rights and freedoms of the User.
The parties also have all rights and obligations provided by the General Data Protection Regulation.
The time period of storing Your personal data by the Company extends for the entire period of the duration of relationships between the parties provided by the Terms&Conditions placed on the Company’s website as well as for the next three years after the termination of the Parties` relationships (to resolve possible disputable issues).
If the dispute cannot be resolved on the level of the Casino administration, you can contact independent institutions, official gambling authorities or licensees.
— Place your bets in games and get 1 Coins for each 2,400 rubles (aggregate bets);
— When playing for bonus money Coins are awarded with a multiplier 0,5;
— Win prizes in tournaments;
— Win lotteries.
— New (0 – 24 Coins);
— Regular (25 – 99 Coins);
— Grand (100 – 499 Coins);
— Premium (500 – 4,999 Coins);
— VIP (5,000 – 29,999 Coins);
— Elite (more than 30,000 Coins).
When being upgraded to a new level, the number of Coins received for betting in real money slot games is taken into account. Coins are not be awarded for roulette games, card games, and Live casino games. Gift Coins, as well as tournament Coins, are ignored for the purposes of the status upgrade.
The effect of bonuses is based on specific rules. When you are awarded a bonus, the bonus amount is added to your bonus balance and is stored separately from your money balance.
The amount of the bet that you make is deducted from your money balance. If your money balance is insufficient, the bet amount is deducted from your bonus balance.
All winnings will be credited to your bonus balance. They cannot be withdrawn until you fulfil all the bonus wagering conditions. The bonus itself cannot be withdrawn until it is wagered. Sometimes a bonus is non-withdrawable, i.e. you can only withdraw the winnings over the awarded bonus after it is fully wagered.
After the bonus is wagered, the funds on your bonus balance linked to the active bonus are transferred to your cash balance. It can be withdrawn at any time.
Not all bets are taken into account when wagering, e.g. low risk Roulette bets. You can read more detailed information below.
You should carefully read all the terms and conditions in relation to bonuses.
Only one bonus can be effective during one special event until the Casino has approved otherwise. Only one bonus can be active on your account at any given moment of time.
A bonus is considered as a «free bet», and it cannot be considered as a monetary equivalent. Recovery of its money equivalent, replacement, transfer, and retransfer of bonuses shall not be permitted (except as set forth in these rules).
You cannot withdraw funds from your bonus balance. The funds that you deposit will be added to your cash balance. You can withdraw any amount from your cash balance, but you will lose the remaining amount on your bonus balance. By filing in a withdrawal request, you automatically cancel all activated bonuses (both «active» and «pending»). Even if your withdrawal request is rejected (for example, because of suspected fraud), your bonus balance will not be restored.
The funds that you deposit are used for betting. If you run out of funds on the money account, all further bets will be deducted from the bonus balance. All winnings with an active bonus are credited to your bonus balance. They can only be withdrawn if the bonus wagering conditions are fulfilled.
If you accept bonuses from the Casino and receive winnings of more than 150,000 rubles, we are entitled to limit withdrawal amounts to a maximum of 150,000 rubles within a 7-day period.
All withdrawals are only possible if the above rules are followed, including the submission of your identity documents.
After the bonus is wagered, the funds on your bonus balance linked to the active bonus are transferred to your cash balance. They can be withdrawn at any time.
Note that if you withdraw funds before wagering an active bonus, you will lose all bonuses and bonus winnings.
Note that in case your bonus balance is 0 (irrespective of the reasons thereof), the active bonus is no longer valid and, starting from this moment, is not subject to wagering.
Bonuses can be withdrawable and non-withdrawable. Withdrawable bonuses are those bonuses and bonus winnings that will be transferred to your cash balance after the wagering requirements are met. Non-withdrawable bonuses are those bonuses whose amounts are not added to your cash balance (in difference form the amounts of winnings) after wagering.
All players of Super Slots Casino, regardless of their status, receive a special cash bonus from the online Casino on their birthday. In case the player’s status is «New», this bonus is only credited after 3 deposits. After the bonus wagering conditions are met and the bonus is transferred to the cash balance, the funds become available for withdrawal. For more information click here.
Bonus wager is the sum of the bets that you need to place before the bonus and the bonus winnings will be credited to your cash balance. Bonus wagering requirements are stipulated in each specific bonus regulations and shall mean a multiplier of the bonus amount or the bonus amounts and the deposits. Not all bets are taken into account when wagering. Bets in drum slot games are counted as 100%; in roulette and board games, Poker, Black Jack, and Live Casino – as 0 %. These values are subject to variation. To know current bet count values for each game contact our support service.
The percentage of bets (deduction) that is counted against the wagering repayment may differ in different games and for different bonuses; it will be stipulated in specific bonus regulations. Please read the rules for each bonus carefully.
When wagering a bonus with bets exceeding 300 rubles, the bonus and all bonus winnings can be annulled.
Bonuses are used on a first-come, first-served basis. A bonus becomes «active» if the previous bonus is «wagered» or «cancelled» (see the loyalty status classification and values below).
Each bonus has 4 stages (statuses):
Active – a non-wagered bonus that you use at the moment. As long as you have an active bonus, you will not be able to withdraw bonus money and/or bonus winnings.
Pending – a second or any subsequent bonus in your account that has not yet started. This bonus cannot be withdrawn.
Wagered – a bonus for which all the wagering requirements have been met. The funds on your bonus balance associated with the active bonus will be credited to your cash balance. They can be withdrawn at any time.
Cancelled – an active or pending bonus. We have the right to cancel or delete it from your bonus balance, if: a) you have not fulfilled the wagering conditions; b) you have withdrawn funds before wagering; in) you have breached these terms and conditions.
When a bonus is cancelled, your bonus balance nullifies, and, starting from this moment, this bonus is not subject to wagering.
We have the right to monitor and review transactions and the log history at our own discretion and at any time. If, as a result of this review, we reveal bonus abuse, the Casino can cancel your bonuses.
If we reveal that the player uses a bonus or another promotional award with the only purpose of gaining a positive result via secure bonus wagering techniques, we can take measures specified below. Also, we are entitled to exclude this player from current and subsequent promotions.
Inappropriate actions when wagering bonuses:
A player who makes multiple bets, each of which has a minimum winning expectation, in order to obtain an increased volume of bets with the minimum balance loss will be suspected of bonus abuse and will be instantly excluded from current and subsequent bonuses. Example of the strategy: betting on all numbers on a roulette or betting on the red and the black simultaneously.
A player who places high bets (300 rubles and more), in order to quickly increase the bonus balance, after which sharply reduces (by more than twice) betting amounts for no apparent reason and with sufficient balance, will be suspected of gaming dishonesty and bonus abuse. All these cases will be reviewed separately and in detail. The Company discourages players from such activities and is entitled to take measures specified below in relation to such players.
Combinations of the gaming techniques described above: A player who uses a strategy that involves first making high bets in games with small contributions and then playing games with larger contributions and making smaller bets (lower than the average bet in the previous game with a small contribution), will be immediately excluded from the current and subsequent bonuses, and, also, will be subject to measures described below.
If a player abuses bonuses, we can delete, or cancel all his/her existing bonuses and bonus winnings, as well as block his/her account.
Note that when registering you must specify an operating phone number in order to confirm your identity. If we are unable to contact you, this may limit your ability to use bonuses and lead to the blocking of your game account.
We may at any time make changes, alter, and amend the rules and conditions of the bonus use. Players should regularly check these rules and conditions for updates.
In case of receiving a no deposit bonus for registration, the withdrawal of won back bonus funds is possible only after making a deposit in the amount of 1000 RUB and a triple wager of the deposit made.
In the event of fraud on the part of the player, the result of bonus is cancelled, the funds are debited from the account, user account is irretrievably blocked.
Fraudulent actions are the creation of duplicate accounts, an indication of false information during registration, the provision of incorrect information during account verification, the use if any algorithms when wagering a bonus.